Customer Reviews
Eighty-three years of work in one town means a lot of opinions. Here is a cross-section of what customers tell us — including what they want us to do better.
“Our AC quit on the hottest Saturday of the year. Henton had somebody at the house within two hours, found a failed run capacitor and had us cold again before dinner. No drama, no upsell.”
“They replaced a 24-year-old furnace and added a return duct we badly needed. The crew laid down drop cloths in every room they walked through and hauled the old unit away the same afternoon.”
“Main line backed up into the basement on a Sunday. The technician cabled it, then ran a camera and showed me the root intrusion on screen so I could actually see what I was paying to fix.”
“I have used Henton for both of my rental properties for six years. They quote a range up front, call when they are running late, and the invoice always matches what we discussed.”
“The yearly service agreement is the best money I spend on this house. Two visits a year, and they caught a cracked heat exchanger before it became a carbon monoxide problem.”
“Tankless install in a 1940s house with tight venting. They took the time to do it right instead of talking me into something easier for them. Hot water has been flawless for two years.”
“Our AC quit on the hottest Saturday of the year. Henton had somebody at the house within two hours, found a failed run capacitor and had us cold again before dinner. No drama, no upsell.”
“They replaced a 24-year-old furnace and added a return duct we badly needed. The crew laid down drop cloths in every room they walked through and hauled the old unit away the same afternoon.”
“Main line backed up into the basement on a Sunday. The technician cabled it, then ran a camera and showed me the root intrusion on screen so I could actually see what I was paying to fix.”
Had work done recently?
Honest feedback is how a small shop stays sharp. If something went wrong, we would far rather hear it from you than read it later — call the office and ask for the service manager.
Need a technician today?
Call the office before 3 pm on a weekday and we can usually be at your door the same day. After hours, the emergency line is answered by a real person.