Last updated: 1 September 2026

This policy explains what cookies and similar technologies are used on hentonplumbing.com, what each one does, and how you can control them. It supplements our Privacy Policy.

1. What cookies are

A cookie is a small text file that a website asks your browser to store on your device. The browser sends it back on subsequent requests, which lets the site recognise the same visitor and remember settings between pages and visits.

Related technologies do a similar job by different means. Local storage and session storage keep information in the browser without transmitting it back with every request. Pixels are tiny images used to record that a page or message was opened. Throughout this policy, “cookies” covers all of these.

Cookies cannot run programs, cannot read other files on your device, and cannot carry viruses. They are plain text.

2. How this site uses them

We keep cookie use deliberately minimal. This site is a brochure for a local contracting business; it does not need to follow you around the internet, and it does not try to.

Specifically, this site:

  • sets no advertising cookies and participates in no advertising network;
  • runs no social media tracking pixels;
  • does not build profiles of visitors or share browsing data with third parties;
  • loads every script, stylesheet, font and image from our own server, so third parties are not contacted as a side effect of loading a page.

What remains is a small number of items that either keep the site working or help us understand which pages are useful.

3. Categories we use

3.1 Strictly necessary

These are required for the website to function. They are set without consent because the site cannot operate properly without them, and they store no information that identifies you.

NameTypePurposeDuration
hp-cookie-choiceLocal storageRecords whether you selected “Accept all” or “Essential only”, so the notice is not shown on every pageUntil you clear site data
Session identifierCookieSet by the web server to associate the requests that make up a single visit; used for security and load balancingUntil the browser closes

3.2 Preference

These remember choices you make so the site behaves consistently. They are set only after you accept.

NameTypePurposeDuration
hp-filterLocal storageRemembers the category filter you last used on the projects and articles pagesUntil you clear site data

3.3 Analytics

If analytics are enabled on this site, they are configured for the minimum useful data: IP addresses truncated before storage, no cross-site tracking, and no advertising features. They are set only after you accept, and refusing them has no effect on how the site works for you.

NameTypePurposeDuration
_hp_visitCookieDistinguishes a returning visit from a new one so page counts are not inflated24 hours
_hp_statsCookieAggregated page-view counting; no identifier is stored13 months

3.4 Third-party content

Two links on this site lead to external services — a mapping provider and a social media page. Simply seeing those links sets nothing. If you follow one, that operator may set its own cookies under its own policy, over which we have no control.

4. Your choices

The banner on this site

On your first visit you are offered “Accept all” and “Essential only”. Your choice is recorded so you are not asked again. To change it, clear this site’s stored data in your browser; the banner will reappear on the next visit.

Browser controls

Every modern browser lets you view, block and delete cookies. Blocking all cookies will break parts of many websites; blocking third-party cookies is a reasonable default that will not affect this site at all.

  • Chrome — Settings › Privacy and security › Third-party cookies
  • Firefox — Settings › Privacy & Security › Cookies and Site Data
  • Safari — Settings › Privacy › Manage Website Data
  • Edge — Settings › Cookies and site permissions
  • Mobile browsers — under the browser’s own settings, not the device settings

Private browsing

Private or incognito windows discard cookies and storage when closed. Using one means the cookie notice will appear on every visit, which is the expected behaviour rather than a fault.

5. What happens if you refuse

Selecting “Essential only” has no practical effect on your experience of this website. Every page, form, gallery and article works identically. The differences are:

  • we cannot tell which pages are being read, so improvements are based on guesswork rather than evidence;
  • filter selections are not remembered between visits;
  • nothing else changes.

Blocking strictly necessary cookies entirely at browser level may cause the cookie notice to reappear on every page load, since there is nowhere to record your answer.

6. Cookies in email

Where we send service reminders by email, those messages may contain a single tracking pixel that tells us whether the message was opened. We use it only to judge whether reminders are reaching people, not to build a profile.

Most email clients block remote images by default, which disables the pixel. Leaving that setting alone is the simplest way to opt out.

7. Changes to this policy

If we add, remove or change a cookie we will update the tables in section 3 and revise the date at the top of this page. Where a change introduces a new non-essential cookie, we will ask for consent again before setting it.

We review this policy at least once a year.

How to reach us about this policy

Henton Plumbing & Air Conditioning, Inc.
8838 Quail Ln, Manhattan, KS 66502, United States
Telephone: 785-776-5548 · Toll free: 1-800-691-5548
Fax: 785-776-5557 · Email: [email protected]
Office hours: Monday to Friday, 8:00 am – 5:00 pm Central Time

Need a technician today?

Call the office before 3 pm on a weekday and we can usually be at your door the same day. After hours, the emergency line is answered by a real person.

We use a small number of cookies. They keep the site working and help us understand which pages people find useful. Read the Cookie Policy for the full list.